PRIVACY POLICY

www.lobapatisserie.com purpose is the provision of online services, management of web users and commercial communications related to our services. At LOBA PASTISSERIE we work to offer you through our products and services the best possible experience. In some cases, it is necessary to gather information to achieve this. We care about your privacy and believe we should be transparent about it.

In order to protect individual rights, especially in relation to automated processing and with the aim of being transparent with users, it has established a policy that includes all such processing, the purposes pursued by the latter, their legitimacy and also the tools available to the User so that they can exercise their rights. Browsing this website implies full acceptance of the following provisions and conditions of use. The use of cookies will be accepted. If you do not agree, send an email to [email protected]. The updated version of this privacy policy is the only one applicable for the duration of the use of the website until there is another version that replaces it. Therefore, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 (hereinafter, "RGPD") regarding the protection of natural persons with regard to the processing of personal data and the free movement of these data, and Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce (hereinafter, "LSSI"), LOBA PASTISSERIE informs the user that, as responsible for the treatment, it will incorporate the personal data provided by users in an automated file.

Your data is collected so that the user experience improves, attending to your interests and needs. Your data is collected by the LOBA PASTISSERIE. A personal data refers to all information relating to an identified natural person. Identifiable is a person who can be identified, directly or indirectly, in particular by reference to a name, an identification number (DNI, SIRET, NIE, passport) or to one or more specific elements, specific to their physical, physiological, genetic, mental, economic, cultural or social identity. The data that will be collected in general are: name and surname, address, email, telephone number. Other types of data may be collected and the User is informed.

We understand that your data belongs to you. Therefore, if you decide not to authorize us to process them, you can ask us to stop processing them.

Our priority is to ensure your security and treat your data in accordance with European regulations.

In LOBA PASTISSERIE we treat the information provided by interested persons with the following purposes: manage orders or hire any of our services, either online or in physical stores.

Sending the information you request.

Develop commercial actions and carry out the maintenance and management of the relationship with the user, as well as the management of the services offered through the website and the information tasks, being able to carry out automatic assessments, obtaining customer profiles in order to personalize the treatment according to their characteristics and needs and improve the online experience of the client.

Develop and manage promotional activities that can be organized.

In some cases it will be necessary to provide information to the Authorities or third companies for audit purposes, as well as to handle personal data of invoices, contracts and documents to respond to complaints from customers or Public Administrations We inform you that the personal data obtained as a result of your registration will be part of the Register of Processing Activities and Operations (RAT), which will be updated periodically in accordance with the provisions of the RGPD.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your personal data is:

How long do we keep your data?

The processing of the data for the purposes described will be maintained for the time necessary to fulfill the purpose of its collection, as well as for compliance with the legal obligations arising from the processing of the data.

To which recipients will the data be communicated?

In some cases, only when necessary, LOBA PASTISSERIE provide user data to third parties. However, the data will never be sold to third parties. The external service providers with whom LOBA PASTISSERIE works may use the data to provide the corresponding services, however they will not use this information for their own purposes or for transfer to third parties.

LOBA PASTISSERIE guarantees the security of personal data when sent outside the company and ensures that third-party service providers respect confidentiality and have adequate measures to protect personal data. These third parties have an obligation to ensure that the information is treated in accordance with data privacy regulations.

In some cases, the law may require that personal data be disclosed to public bodies or other parties, only to what is strictly necessary for compliance with such legal obligations will be disclosed.

The User's personal data may be transferred to a third country or to an international organization, but he must be informed when this transfer is going to take place, and of the conditions of the transfer and the recipient.

Where is your data stored?

In general, the data is stored within the EU. The data that is sent to third parties that do not belong to the EU, we will ensure that they offer a sufficient level of protection, either because they have Binding Corporate Rules (BCR) or because they have adhered to the "Privacy Shield".

What rights do you have as a user?

The user is informed of the possibility of exercising their rights of access, rectification, cancellation and opposition. Each person also has the right to restriction of processing relating to his or her person, a right to erasure of the transfer of personal data transmitted to the controller and the right to data portability. The user has the possibility to file a complaint with the GDPR. You can direct your communications and exercise your rights by means of a request in the following email [email protected], your data may be used, where appropriate, for the sending of commercial information.

The data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with legal obligations.

Under the provisions of the RGPD you can request:

Right of access, rectification, deletion and oblivion, limitation of treatment, opposition, portability and not being subject to individualized decisions.

In some cases, the request may be refused if you request that data necessary for compliance with legal obligations be deleted.

Likewise, if you have any complaints about the processing of data, you can file a complaint with the data protection authority.

Who is responsible for the accuracy and veracity of the data provided?

The user is solely responsible for the veracity and correctness of the data included, exonerating LOBA PASTISSERIE from any responsibility in this regard. Users guarantee and respond, in any case, the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form. LOBA P TISSERIE reserves the right to terminate the contracted services that have been concluded with the users, in case the data provided are false, incomplete, inaccurate or not updated.

LOBA PASTISSERIE is not responsible for the veracity of the information that is not of its own elaboration and of which another source is indicated, so it does not assume any responsibility for hypothetical damages that may arise from the use of said information.

Likewise, the user certifies that he is over 16 years of age and that he has the necessary legal capacity to provide consent regarding the processing of his personal data.

What security measures do we apply to protect your personal data?

LOBA PASTISSERIE has adopted the security levels of protection of Personal Data legally required, and tries to install those other means and additional technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of Personal Data provided to LOBA P TISSERIE.

LOBA PASTISSERIE is not responsible for hypothetical damages that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, motivated by causes beyond LOBA PASTISSERIE; delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Center of Data Processing, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties through illegitimate interference beyond the control of LOBA P TISSERIE. However, the user must be aware that Internet security measures are not impregnable.

Links to Other Websites

There may www.lobapatisserie.com be links to other web pages on the website. By clicking on one of these links and accessing an external website, the visit will be subject to the privacy policy of said website, leaving LOBA PASTISSERIE disconnected from any type of responsibility about its privacy policy.